Terms of Service

1. ACCEPTANCE OF TERMS

Computer Pal Memory Movies provides media transfer services to you the customer - purchaser, subject to the following Terms of Service, or as updated by us from time to time without notice to you.

You can review the most current version of the TOS at any time at http://wwwl.computerpal.net/TOS.html

By using the services of Computer Pal Memory Movies, our agents, heirs and assigns, you agree to be bound by our Terms of Service and accept as wholly enforceable our invoices, late payment or interest and bank fees or credit card surcharges where applicable and all our debt collection costs.

If you do not agree with these terms of service you must not send or request any such services or goods.

1a. Refund Policy

If, for some reason, Computer Pal Memory Movies you are not completely satisfied with the completed services, as stated in your contract, we are unable to refund money, rather, we will re work any item or replace any failed DVD at our expense or option.

We have no control over the quality or suitability of your media beyond our workman like efforts to improve the viewing experience as much as possible within the constraints of your contract and our technology and costs relative to the content provided to us. We will refund pre paid projects where the work has not commenced, an adjustment or deduction to cover postage and handling will apply to cancelled projects.

2. COPYRIGHT DISCLAIMER

It is your absolute responsibility to provide us with all material or "Content “to be used for your conversion to digital project.

You certify that you are the owner of all material submitted to us, or that you have obtained written permission from the copyright owner to use any Content, including, but not limited to, photographs, clip art, graphics, animations, video, film. slides, negatives, music and/or text.

You are solely responsible for, and assume all copyright and legal liability for all Content you submit to Computer Pal Memory Movies.

You agree to indemnify and hold Computer Pal Memory Movies and its respective representatives, licensees, successors, subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to, or arising out of, Content you provide, for use of our Services, your connection to the Services, your breach of the Terms Of Service, or your violation of any rights of copyright owners and or the personal injury of individuals appearing in your content.

3. COPYRIGHT STATEMENT

All content included on this site, such as text, graphics, logos, images, audio clips and video clips, are the property of Computer Pal Memory Movies or its content suppliers and is protected by USA and (trade agreement) copyright laws.

Printing permission is granted for personal use only, providing all copyright information remains unaltered. Distribution is strictly prohibited without express prior written permission of Computer Pal Memory Movies.

4. LIMITATION OF LABILITY

This clause especially relates to fragile or deteriorated media.

You expressly understand and agree that Computer Pal Memory Movies will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages to, theft ,or loss of the content you provide, damage to DVD players, computers, or other equipment, loss of profits, goodwill, use, data, or other intangible losses, resulting from, but not limited to, product defects, accident, misuse, acts of God, or other foreseeable or unforeseen circumstances.

Loss in transit

Computer Pal Memory Movies is not liable for loss, theft ,or damage in transit by courier or the postal service inside or outside of the United States. We accept no responsibility under any circumstances for events arising in or as a consequence of or during transit.

Damaged Media - Rejection of media

You accept that Computer Pal Memory Movies is not liable for photographs, slides, negatives, film, or video tape or other media which is dirty, damaged. twisted. Deformed, water damaged or deteriorated beyond recovery.

Computer Pal Memory Movies reserves the sole right to reject or refuse any particular or group of particular media items at the absolute discretion of the senior editor or staff member appointed by the CEO of Computer Pal Memory Movies and any such rejection may be for technical reasons, inability, offensive content, illegal activity, extremist content, cruelty or other material deemed to be offensive.

Adult Content:

Adult content of a personal and private commercial or non commercial nature will not be accepted or worked with in any manner and will be rejected or refused. If in doubt, contact Computer Pal Memory Movies by telephone or email.

Site Information

While every effort has been made to ensure the accuracy of the information found on our website, http://www.computerpal.net, the information is provided only as a guide. We do not warrant or guarantee accuracy or completeness of any information, and are not liable for errors or omissions that cause damage direct or indirect as a result of the use of or reliance of information found on this site or any link leading away from this site.

Computer Pal Memory Movies does not endorse or accept any responsibility for any linked web site leading away from this site and such information is provided for information purposes and web site optimization generated or exchanged resources obtained in good faith and responsible business practices.

If a link to another site causes offence please report abuse to us and we will investigate and remove offending out bound links or advertising.

5. GENERAL INFORMATION

The TOS and the relationship between you and Computer Pal Memory Movies shall be governed by the laws of the State of New York, USA, without regard to its conflict of law provisions. You and Computer Pal Memory Movies agree to submit to the personal and exclusive jurisdiction of the Small Claims Clerk / Magistrate Court located within the state of New York or as annexed or moved by court orders sought or obtained.

By using our services, you acknowledge that you have read and accepted the TOS, which constitutes the entire agreement between you and Computer Pal Memory Movies and governs your use of the Services, superseding any prior agreements between you and Computer Pal Memory Movies including, but not limited to, any prior versions of the Terms Of Service. By signing the "Customer Service Agreement" you agree to the terms of this TOS and will expect nothing except what is stated in the signed agreement.

6. COMPATIBILITY OF DVD-R BURNED DVD'S

All DVD's are made to strict standards and are compatible with 95% of DVD Players. Note that some expensive high end DVD Players may not play a custom made DVD as these are not the same as mass produced DVD (Glass Pressed) testing of each DVD is carried out prior to dispatch on 4 different DVD media players. Computer Pal Memory Movies is not responsible for compatibility issues, please check your owner’s manual to verify compatible formats, even if you have successfully played burned DVD's not all DVD features may be available on your player. Recent research has found that cheaper DVD players are far more reliable for playing burned DVD's.

7. PAYMENT FOR SERVICES

Unless otherwise stated payment terms are strictly 50% at signing of contract and 50% upon completion of contract.  When all fees have been paid to Computer Pal Memory Movies you will receive all original materials and you final contracted product.  No originals or product will be delivered without payment in full.

You agree that any estimate provided to you is an estimate of costs and not issued as a firm quote. Published pricing information is subject to change without notice.

Any perceived firm price quoted in general correspondence or elsewhere is an estimate or guide of the likely cost of the project only until such project material / media is received at the studios of Computer Pal Memory Movies whereupon a firm quote will be furnished following inspection and validation of quantity and usability.

You agree to pay Computer Pal Memory Movies for services provided to you within 3 days of the notice of the completion of your contract.

You further agree that when payment is not paid in full within one week of completion of contract Computer Pal Memory Movies is not obligated, or will they, return your original materials to you nor will you receive final product until the contract is paid in full, and that you will agree to compensate Computer Pal Memory Movies for the reasonable costs of invoice re issue and consequential costs of attending and expending effort to recover amounts owed by you without limitation including but not limited to staff time, postage, bank fees, interest charges, dishonor fees, unsuccessful credit or debit card draw down attempts, present again fees and all other on costs or financial burdens as is reasonable in the circumstances are fully recoverable.

Debt Collection Action

Invoices remaining unpaid at 30 days are subject to debt recovery action with attendant costs payable by the debtor including debt collection costs, bad debt reporting, legal - solicitors costs, court fees, summons service costs and moving magistrates court judgment debtor enforcement orders.

Use of debit and credit cards

Computer Pal Memory Movies, at this time, accepts debit and credit card payments only through the Computer Pal PayPal Merchant account. Accounts can also be paid by cash, money order, and bank check.  However, if paid for by money order or bank check the work stated in the contract is not started until the payment clears the institution that the money order or bank check was drawn on.  This could take up to 30 days.  Any attempt to deceive or misrepresent any instrument or document will be disclosed to your banker and the law enforcement by state and or Federal Police where appropriate.

Prices Disclaimer

Prices on ComputerPal.net are estimates only.  Final pricing will be in the contract you sign when hiring Computer Pal Memory Movies, after the media has been received and inspected by Computer Pal Memory Movies..  All prices are subject to change with out previous notice to the customer.

  I have read and agree to the above Terms of Service provided to me by Computer Pal Memory Movies.

Clicking HERE states you accept these terms of service.

Convert photographs, slides, negatives, VHS, reel to reel film, digital pictures, digital videos to digital DVDs

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